Last updated: 10 August 2026.
Who we are
SOS HOSE LTD provides hydraulic hose replacement, fluid power maintenance and trade-counter services from Unit 30, Zone 1, Deeside Industrial Estate, Deeside, CH5 2NY. For privacy questions, email service@soshose.co.uk or call 01244 280505.
Information we collect
If you use our contact form, we collect the details you provide, which may include your name, company, email address, telephone number and enquiry. We also record that you consented to us using those details to respond. Our hosting systems may create standard security and diagnostic logs containing technical information such as an IP address, browser type, requested page and time of access.
How we use it
We use enquiry details to respond, provide requested information, arrange services and keep an appropriate business record. We use technical logs to operate, secure and diagnose the website. We do not sell personal information or use contact-form details for unrelated marketing.
Sharing and storage
Information is available only to SOS HOSE LTD and service providers that help us host, secure and operate the website or email. We keep it only for as long as needed for the enquiry, our services, legal obligations and legitimate business records.
Cookies and external content
The website may use essential WordPress cookies for administration and security. The Contact page includes a Google Maps frame; when it loads, Google may receive technical information and apply its own privacy terms. You can use the written address and directions link without interacting with the map.
Your rights
Depending on the circumstances, you may ask to access, correct, erase or restrict the use of your personal information, or object to its use. Contact us using the details above. You may also raise a concern with the UK Information Commissioner’s Office.
Changes to this policy
We may update this page when our website or legal obligations change. The latest version and update date will always be shown here.